INFO
A Technical/Production Support Engineer specializing in Infrastructure and Security, handling incident management, alert monitoring, and operational support across enterprise environments. My focus includes SaaS security platforms, threat detection, and log analysis.
I work closely with global teams in shared service environments, supporting workflow coordination, troubleshooting, documentation, and cross-team collaboration.
Security & Support Engineering
Technical Support Engineer with 5+ years of experience supporting SIEM platforms, shared service operations, and workflow management.
Skilled in process documentation, operational support, and cross-country collaboration. Familiar with automation using Python and Shell/Bash scripting to improve efficiency.
Previously supported RSA NetWitness XDR covering Logs and Networks, including troubleshooting, log parsing, and event source integration.
If logs start screaming at 3AM, there's a decent chance I've seen something similar before.
Web Development
Web Developer with experience in WordPress theme development and MERN stack technologies, focused on scalable, SEO-optimized, responsive applications.
Comfortable working across frontend and backend systems, including Node.js, React, and modern API-driven architectures.
Passionate about DevOps practices, automation, and building maintainable cloud-based solutions.
Personal & Mindset
Outside of work, I enjoy gaming, web design, and prototype game development. I like understanding how systems work and breaking them apart mentally.
After graduating in Computer Science, I explored different areas in tech, which helped me grow both technically and professionally.
I still find myself coding late at night when I think of a better solution.
I enjoy exploring new technologies, whether it's infrastructure, automation, or random projects that start with “this might be useful someday.”
I may know a little bit of everything, but I still won’t fix your fridge. 😄
DIY & Learning Projects
I enjoy working on DIY projects using Raspberry Pi 4 — retro gaming consoles, NAS setups, streaming servers, and game servers.
My web development journey started with a JavaScript and MERN stack bootcamp (MongoDB, Express, React, Node).
I continue building WordPress solutions, WooCommerce optimizations, and exploring Shopify development.
Inspired by creators like Linus Tech Tips, Brackeys, Dani, CodeMonkey, and Sebastian Lague, I often fall into deep learning rabbit holes.
HOBBIES
Playing games like:
- MOBA – I enjoy competitive team-based games that require strategy and coordination.
- Open-World / Action-Adventure – I like exploring immersive worlds and completing open-ended objectives.
- First-Person / Tactical Shooters – I prefer fast-paced shooters that test reflexes and teamwork.
- Fighting Games – I enjoy skill-based combat focused on timing and mastering combos.
- Arcade & Classic Games – I appreciate simple, nostalgic games that are easy to pick up and replay.
- Racing & Vehicular Combat – I like high-speed games that combine control, action, and competition.
I play games to get an idea of how the game was designed — to know how it works, analyze the game mechanics, build it with Unity3D from scratch or prototype it, add new features or trends, debug, enhance it, and play it — many times.
CHALLENGES
I have to learn the animation part—doing it with sprites (2D), or by making 3D model assets using Blender3D. I know it's not easy to code, however, I am willing to learn and want to experience it professionally.
It became a passion...
I build games to fulfill my dream of making my own game, and also for my daughter. I'm still dreaming that someday I can finish one, and she'll be able to play it.
DEV/PROJECTS
GitHub activity for @m-dorio
I'm a little bit busy at the moment...
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StreetPulse
PersonalNextJs, TailwindCss, TypeScript, Hugging Face Inference API
StreetPulse is a web application that provides real-time insights into urban environments by analyzing data from various sources, including social media, traffic sensors, and public APIs. It offers features such as sentiment analysis, traffic congestion monitoring, and event detection to help users stay informed about their surroundings.
Low Blade Tower Defense
PersonalNextJs, TailwindCss, TypeScript, Hugging Face Inference API
Low Blade Tower Defense is a web-based game that combines strategic tower defense mechanics with real-time data analysis. Players can build and upgrade towers to defend against waves of enemies, while the game utilizes AI to adapt enemy behavior and provide dynamic challenges based on player performance.
REGAN INDUSTRIAL
Project BasedWordPress, PHP, HTML5, CSS3, JavaScript, AJAX, Bootstrap, Figma
Spearheaded the development of Regan Industrial’s website by transforming Figma prototypes into responsive WordPress templates. Applied mobile-first design principles and ensured seamless functionality across devices. Enhanced site interactivity and loading speed using AJAX and performance optimization techniques.
RICHTEK SOLUTIONS
Project BasedWordPress, PHP, AJAX, HTML5, CSS3, JavaScript, Bootstrap, Figma
Built and deployed multiple WordPress pages for Richtek Solutions based on provided Figma designs. Focused on creating intuitive UI/UX and integrating dynamic features to support the client’s business requirements.
DATAPROTECT
Project BasedWordPress, PHP, AJAX, HTML5, CSS3, JavaScript, Bootstrap, Figma
Implemented a secure and responsive website for DataProtect by developing WordPress pages from Figma mockups. Ensured accessibility standards and optimized the website for SEO and fast page loading times.
TCG PH
Project BasedWordPress, WooCommerce, PHP, AJAX, HTML5, CSS3, JavaScript, Bootstrap, Figma
Developed TCG PH’s e-commerce platform using WordPress and WooCommerce. Translated Figma designs into functional pages, integrated dynamic product displays, and optimized for a seamless shopping experience across devices.
HOT/STRINGS
PersonalHTML5, CSS3, JavaScript, Bootstrap, Git, GitLab
Created a personal project showcasing a simple Ramen store website with a modern design, responsive layout, and interactive menu using vanilla JavaScript and Bootstrap components.
Bonavita - Product Page
Project BasedWordPress, PHP, AJAX, HTML5, CSS3, JavaScript, Bootstrap, Figma
Developed a dedicated product landing page for Bonavita by translating Figma designs into fully functional and responsive WordPress templates optimized for SEO and conversions.
MY/FUSE
PersonalHTML5, CSS3, Node.js, Express.js, MongoDB, React.js
Built a social networking platform prototype where users can connect, share updates, and interact. Designed with React.js frontend and Node.js backend, leveraging MongoDB for database management.
Laya by Shang - Journals
Project BasedWordPress, PHP, AJAX, HTML5, CSS3, JavaScript, Bootstrap, Figma
Created journal pages for Laya by Shang’s website, implementing dynamic layouts and responsive design based on Figma wireframes.
Shang Bauhinia - Amenities
Project BasedWordPress, PHP, AJAX, HTML5, CSS3, JavaScript, Bootstrap, Figma
Developed the amenities page for Shang Bauhinia Residences, translating Figma mockups into fully functional WordPress templates with attention to responsive design and usability.
Perpetual Help Medical Center Las Piñas
Project BasedWordPress, PHP, AJAX, HTML5, CSS3, JavaScript, Bootstrap, Figma
Built and optimized Perpetual Help Medical Center’s website pages in WordPress. Ensured a professional and accessible layout with SEO-friendly practices.
WhereTo - Location and Weather detection App
Project BasedNextJs, TailwindCss, OpenWeatherMap API
Developed a web application that detects the user’s location and displays real-time weather data using the OpenWeatherMap API. Built with Next.js and styled using Tailwind CSS for a modern UI.
My Wattage - A Wattage Calculator App
Project BasedTypescript, NextJs, TailwindCss
Created a wattage calculator app for estimating power consumption of devices. Utilized Next.js with TypeScript and Tailwind CSS for the frontend and Supabase for backend data management.
Pediatric Dosage Checker
Project BasedNextJs, TailwindCss
Developed a tool to assist healthcare professionals and parents in calculating safe pediatric medicine dosages based on weight and age. Built using Next.js, and Tailwind CSS
LEGATCY
PersonalWordPress, PHP, HTML5, CSS3, JavaScript, AJAX, Bootstrap, Owl Carousel, Figma
Delivered a visually appealing and responsive website for LEGATCY by converting detailed Figma mockups into functional WordPress pages. Implemented interactive elements with JavaScript and optimized site performance for faster loading times. Collaborated closely with SEO and design teams to align development with marketing objectives.
SEO HACKER
Project BasedWordPress, PHP, HTML5, CSS3, JavaScript, AJAX, Bootstrap, Owl Carousel, Figma
Developed and maintained dynamic, SEO-friendly web pages for SEO Hacker using WordPress. Translated complex Figma designs created by the in-house graphic design team into fully responsive and interactive web pages, ensuring cross-browser compatibility and optimal performance. Integrated custom functionalities using JavaScript and AJAX to enhance user experience.
Complete Blood Count (CBC) Dashboard
PersonalNextJs, TailwindCss
Designed a medical dashboard that interprets CBC results for healthcare use. Features data visualization and automated interpretation logic. Built with Next.js and Tailwind CSS.
Web Portfolio - Vanilla
PersonalHTML, CSS, JavaScript
Designed and developed a minimalist web portfolio using pure HTML, CSS, and JavaScript to showcase projects and skills.
AI Analysis Tool
PersonalNextJs, TailwindCss, TypeScript, Hugging Face Inference API
Text Analysis, Image Captioning, AI Story Generator. This project integrates multiple APIs and open-source frameworks to deliver intelligent insights, including caption generation, content understanding, and contextual analysis. (Some tools currently run on free-tier services, which may affect processing time or model availability.)
Image Online Converter
PersonalNextJs, TailwindCss, TypeScript, Hugging Face Inference API
A web application that allows users to convert images between different formats (e.g., JPEG, PNG, GIF) and perform basic editing tasks like resizing and cropping. Built with Next.js and Tailwind CSS for a responsive and user-friendly interface.
EXPERIENCE
L2 Support Engineer
Classified
Role: Product Support - L2 Support Engineer
- Classified (PH/UK Hybrid Setup)
- Handled L1–L2 escalation tickets focusing on production incidents, alert monitoring, and service degradation issues.
- Reduced incident resolution time by improving triage flow and prioritization of critical alerts.
- Managed Jira tickets from creation to resolution with structured RCA documentation.
- Built and maintained monitoring dashboards to help new engineers quickly identify system anomalies.
- Improved onboarding process by sharing operational knowledge base and walkthroughs for production systems.
- Supported cross-team coordination during outages, ensuring clear communication between stakeholders and engineering teams.
- Participated in shift-based operations ensuring 24/7 system availability and SLA compliance.
Web Developer
SEO Hacker
Role: Web Developer (PH On-Site)
- WordPress Web Developer with extensive hands-on experience in building fully custom themes and crafting responsive, high-performance websites from the ground up.
- Strong expertise in theme development and customization, with additional knowledge of page builders like Elementor for rapid prototyping and design flexibility when needed.
- Proficient in advanced plugin integration and custom functionality development to extend core WordPress capabilities.
- Well-versed in technical SEO best practices, including implementing structured data, optimizing metadata, and fine-tuning site performance for faster load times.
- Successfully developed and deployed WooCommerce-based eCommerce platforms, including a trading card business site, with end-to-end solutions from product architecture to payment gateway setup.
- Skilled at improving customer experience through intuitive UI/UX design and optimizing workflows for scalability and organic growth.
- Focused on delivering tailored, SEO-optimized solutions that align with client objectives and drive measurable results.
Technical Support Engineer
RSA Security LLC (Dell EMC partner)
Role: Technical Support Engineer (APJ)
- Over 5 years of experience as a Technical Support Engineer at Dell EMC Technologies and RSA Security, a global leader in cybersecurity.
- 5 years, 3 months supporting RSA NetWitness XDR, a threat detection and response platform.
- Held Workflow Manager responsibilities including queue management, triage, and prioritization of security incidents.
- Expert in troubleshooting complex server environments across both virtual and physical infrastructures (Windows/Linux).
- Provided support for system deployments, configuration issues, and performance tuning.
- Validated customer licenses, subscriptions, entitlements, and warranty support agreements.
- Collaborated with security analysts and engineering teams to resolve escalated incidents and maintain SLA targets.
APJ Bid-desk Analyst / Technical Support
Strategic Networks Inc. (EMC2 and Dell)
Role: APJ Bid-desk Analyst
- Worked at EMC (now Dell Technologies) as a Service Quality Consultant / Bid Desk Analyst for 3 years.
- Supported Sales teams across Southeast Asia and the broader APJ region.
- Collaborated with Sales, Support, and Managers to prepare and validate Basis of Estimates (BoEs).
- Assisted in the development of Proof of Concept (PoC) documentation tailored for regional clients.
- Managed back-office operations, including data entry and pricing analysis.
- Finalized estimate documents used for official client proposals.
- Ensured accuracy, compliance, and timely delivery of all bid-related materials.
Data Analyst / Business Process Associate
AMDATEX Las Piñas Services Inc.
Role: Data Analyst / BPA
- 2 years, 3 months as Proofer and Data Entry.
- Encoded and processed applications.
- Proofread mortgage and commercial documents with precision.
RECOMMENDATIONS
An*** A*
Former Manager
"I've had the privilege of working alongside Mike, and one thing that always stands out is his strong work ethic and grounded values. He approaches every task with patience and clarity, taking what may seem complex and breaking it down into something manageable and easy to understand. Mike doesn't just share his knowledge and experience—he also brings his core values into the way he works and interacts with others. That balance of skill and authenticity makes him not only an effective teammate but also someone others naturally look to as a leader."
La*** D*
unknown - see LinkedIn profile
"I had the pleasure of working with Mike, and I can confidently say he is an exceptional Web Developer. He consistently delivers quality work, meets deadlines, and communicates effectively with both technical and non-technical team members. His willingness to learn and improve makes him an even stronger asset to any team. I highly recommend him to any organization looking for a reliable and growth-oriented web developer."
Je*** D*
unknown - see LinkedIn profile
"One of the most talented and easygoing web developers I've met in the industry. He's the kind of teammate who always has the answers and makes any project smoother with his calm and confident presence. Mike brings both technical expertise and a collaborative spirit to everything he touches."
TOOLKIT
